Model-new Tesla autos are experiencing self-driving pc failures, that are leading to vital issues. Inside sources say that the issue is contributing to overwhelming Tesla’s service.
Over the previous couple of weeks, Electrek has acquired a number of reviews from new Tesla patrons claiming pc failures on brand-new automobiles.
We have now been investigating the issue, and primarily based on insider sources and paperwork that we obtained, we are able to now clarify the problem in additional element.
The issue is linked to a brand new model of Tesla’s HW4 (typically referred to as AI4) onboard self-driving pc. Internally, some check with the brand new model as AI4.1. The computer systems are short-circuiting. The trigger remains to be being investigated, however one supply advised Electrek that one of many doable causes is the low-voltage battery short-circuiting the pc throughout the digital camera calibration course of.
Tesla drivers are reporting pc failures after driving off with their brand-new automobiles over simply the primary few tens to lots of of miles. Large-ranging options powered by the pc, like lively security options, cameras, and even GPS, navigation, and vary estimations, fail to work.
Insider sources advised Electrek that the issue is sort of wide-ranging. It impacts autos constructed over the previous couple of months with the brand new pc.
Two sources stated that Tesla is at the moment receiving a excessive variety of complaints about this challenge, and it has but to launch a service bulletin about it. One supply stated that Tesla service is being advised to minimize any security issues associated to this downside to keep away from folks believing their brand-new automobiles usually are not drivable.
The difficulty arose on the finish of the yr when Tesla is making an attempt to ship a document variety of autos to keep away from its complete yr down in deliveries – a primary in a decade.
It’s unclear if Tesla reported the problem to NHTSA even though the damaged rear-view digital camera goes towards federal security laws, which ought to pressure a recall.
For the time being, the principle treatment being mentioned is a pc substitute, however Tesla can also be trying to push a software program patch to assist quickly.
Tesla service is at the moment being overwhelmed by the problem, and Tesla is pushing service appointments to subsequent yr.
Electrek’s Take
I’m not hating right here. It is a vital challenge that clients ought to pay attention to. It’s vital sufficient that a number of inside sources determined to achieve out about it, and many shoppers are complaining concerning the challenge.
It’s worrying that Tesla has not issued a service bulletin about it, and Tesla service is advised to downplay the issue on the finish of the quarter.
I might anticipate NHTSA to challenge a recall right here, and Tesla may very well be in hassle for downplaying a problem that has been happening for weeks, however I don’t assume that’s going to occur contemplating what the Trump transition group, wherein Tesla CEO Elon Musk is tremendously concerned, is signaling to the federal company.
We’re in for an fascinating few years concerning auto security within the US.
FTC: We use revenue incomes auto affiliate hyperlinks. Extra.
